From Help Desk to Hero: Navigating a Tech Career

The Women in Tech podcast shines a spotlight on the inspiring journeys of women making strides in the technology sector. This episode features Erin DeVore, who reflects on her unique path into tech, starting with a degree in instructional technology and a pivotal internship in England focused on website development. Despite initially stepping away from the tech field, she discovered her passion for bridging the gap between complex technical concepts and practical application. This led her to a help desk role, where she quickly learned that her skills were not just about technical knowledge but about understanding people’s needs and simplifying their experiences with technology.

Takeaways:

1. The journey into tech can start unexpectedly, and it's important to embrace change.
2. Women in tech face unique challenges, often needing to prove their worth multiple times.
3. Creativity in tech allows for simplifying complex problems into manageable solutions for users.
4. Confidence in your knowledge is crucial, but adaptability to new technologies is essential.
5. The tech industry is evolving, making it necessary to stay updated with ongoing changes.
6. Collaborative success with colleagues can lead to fulfilling experiences and career growth.